How Bazrly collects, uses, and protects your personal information.
Last updated: 12 August 2026
Bazrly ("we", "us", "our") operates an online marketplace platform that connects buyers, shop owners, marketplace administrators, and couriers across local marketplaces in South Africa.
This Privacy Policy explains what personal information we collect, why we collect it, how we use it, who we share it with, and what choices you have. By creating an account or using our services, you acknowledge this policy.
We collect information in the following ways:
We use personal information to:
Where applicable under the Protection of Personal Information Act, 2013 (POPIA), we process personal information based on one or more of the following: your consent, performance of a contract with you, compliance with a legal obligation, or our legitimate interests in operating a secure marketplace (balanced against your rights).
We do not sell your personal information. We may share information with:
Our platform integrates with third-party services that have their own privacy policies, including authentication (Clerk), payment gateways (such as PayFast and Yoco), email delivery (Resend), and cloud infrastructure (Supabase). When you use features powered by those services, relevant data may be processed by them as described in their policies.
If you sign in with Google, Google processes your authentication according to Google's privacy policy. We receive profile information Google makes available to us, such as your name and email address.
We retain personal information for as long as needed to provide the services, fulfil the purposes described in this policy, resolve disputes, enforce agreements, and meet legal, tax, and accounting requirements. Retention periods may vary depending on the type of data and our legal obligations.
We implement technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Subject to applicable law (including POPIA), you may have the right to request access to, correction of, deletion of, or restriction on processing of your personal information, and to object to certain processing or lodge a complaint with the Information Regulator of South Africa.
To exercise these rights or ask questions about this policy, contact us at support@bazrly.com. We may need to verify your identity before responding.
You can update certain account details in your profile settings. Marketing communications, where sent, will include an unsubscribe option where required by law.
We use cookies and similar technologies as described in our Cookie Policy. That page explains which cookies we use, why we use them, and how you can manage them in your browser.
Our services are not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Material changes may also be communicated through the platform or by email where appropriate.
If you have questions about this Privacy Policy or our data practices, email support@bazrly.com.
